Privacy Policy

Introduction

snug-moor is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

Information We Collect

We may collect information about you in various ways, including:

Personal Data

When you submit an enquiry through our website, we collect personally identifiable information that you voluntarily provide, such as:

• Your name
• Email address
• Company name
• Project details and requirements

Automatically Collected Information

When you access our website, we may automatically collect certain information about your device and usage patterns, including:

• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• IP address

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide requested services
• To communicate with you about projects and proposals
• To improve our website and services
• To analyse usage patterns and optimise user experience
• To comply with legal obligations

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Your consent when you submit an enquiry form
• Our legitimate interests in operating and improving our business
• Compliance with legal obligations

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. For enquiry data, this is typically a period of three years unless a longer retention period is required by law or for ongoing business relationships.

Your Rights

Under applicable data protection laws, you have the following rights:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure of your data
• The right to restrict processing
• The right to data portability
• The right to object to processing
• The right to withdraw consent at any time

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal data to third parties without your consent, except as necessary to provide our services or as required by law. We may share information with trusted third parties who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.

International Transfers

Your information may be transferred to and processed in countries other than the United Kingdom. Where we transfer data outside the UK, we ensure appropriate safeguards are in place to protect your personal data in accordance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

snug-moor
47 Broadcast Lane
London, W1D 4SL
United Kingdom

Email: [email protected]